Product Training Events: Equip Your Team and Engage Customers

Want to bring more customers into your branch and give your team the confidence to talk about the products you sell? Hosting a product training is a great way to do both! We provide hands-on training for counter staff, sales teams, and contractors—right at your location.

Why Training at Your Branch is a Smart Move

Product training isn’t just about learning—it’s about building connections and growing your business. Here’s how it helps:

  • Gets Customers in the Door – Gives them a reason to visit your branch and check out your full product lineup.

  • Builds Customer Loyalty – When you help customers learn, they’re more likely to trust you and keep coming back.

  • Strengthens Your Team – Your staff will feel more confident talking about the products, making recommendations, and answering questions.

Product Trainings We Offer

We currently provide hands-on training in:

  • Solvent Cement Welding for Plastic Piping

  • Water Feature Pump and Tube Sizing and Installation

  • Pond Filtration and Maintenance

  • Concrete Thrust Blocks vs. Ductile Iron Fittings (golf/commercial irrigation systems)

We can also provide hands-on demos of most of the products we represent – a great option for equipping your counter staff to answer questions about the products you sell.

How to Get the Most Out of Your Training

A little planning goes a long way! Here’s how to make your training a success:

  • Pick the Best Time – Schedule a few months ahead and choose a time when your customers are most likely to attend.

  • Spread the Word – Advertise the training with flyers, emails, and personal invites to key customers.

  • Make It Worth Their Time – Consider offering food, giveaways, or certificates to keep customers engaged.

We offer these trainings as a service to our distribution partners to help you be successful in selling the products we represent. What we ask of our partners is that you promote the event, invite as many customers as possible and invest in making it an impactful event.

Let’s Set Up Your Training!

Hosting a training is an easy way to build customer relationships and make your team stronger. Ready to get started? Contact us today to schedule yours!

Share